Refund Policy
14-Day Free Trial
We offer a 14-day free trial. A credit card is required to activate the trial, but no payment is charged during the trial period.
To avoid being charged, you must cancel before the end of your 14-day trial period. If you do not cancel, billing will start automatically at the end of the trial according to your chosen plan (monthly or annual).
No refunds are offered, including for amounts charged after a trial period ends. It is therefore your responsibility to cancel before the end of the trial if you do not wish to continue.
The cancellation process is simple and easy:
Log in to your account at www.lva.app/en/login
Click on "My Account"
Click on "Manage Your Subscription"
Monthly Subscription
This is a monthly subscription that automatically renews at $13 + tax per month. You can cancel the renewal yourself through your account. Your access will end once the paid month is over.
Annual Subscription
This is an annual subscription at $108 + tax. You can cancel the renewal yourself through your account. Your access will end once the paid year is over.
If you decide to re-subscribe later, we'll be happy to welcome you back at the rate in effect at that time. To keep your current rate, your subscription must remain active.
If you need help, our support team is here for you. Feel free to contact us at: info@lva.app
If you're unable to cancel your subscription through your account:
Write to us at info@lva.app
Please allow 24 to 48 business hours for us to process your request.